About us – METALICHT

About us

My name is Nijaz Tanjo, El'Nama'Dilaih (The Creator) is my cosmic origin name. At this time I am working as a light pioneer of the golden-blue frequency and have the task of bringing energies from the higher realms of divine reality here to the beautiful planet Earth/SOL'A'VANA.

I do this in my being, as a medium of the new age, by imparting new knowledge and making it available in various forms to all people who are interested in it. I have been working as a freelancer since 2005 and I am very happy to be able to do this work.

With deep love, esteem and respect, I bid you welcome to METALICHT (engl. METALIGHT). May the light of love embedded on this website illuminate your life and take you a little further, back to your soul, back to your origins, if you allow it. I wish that with all my heart.

I'm Gerda Myriel and I'm proud to be part of the golden-blue family, as well as of Metalicht. Nothing makes me happier than being on earth with you and being able to extend my heart's hand to you right now in these moving times.

With the deepest devotion, immeasurable love, mindfulness and clear intention, I work as a medium of the new age in many areas, for the people, mother earth "Sol'A'Vana", for everything that is. My joy is unspeakable, to everything that may come and I can experience together with you and hug you deep in my heart.

Our joint works

The following energetic works/products have emerged from our joint light work: New Technologies (excluding SOL'A'VANA Pillar of Light). All other works/products/music/items are created by Nijaz El'Nama'Dilaih Tanjo. BY THE WAY, WE ARE NOT MARRIED AND NOT A COUPLE 🙂

We have a 28-day return policy, which means you have 28 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@metalicht.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@metalicht.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please also add quality photos where we can see the issue.

Additional regulations for print products

In case you received a misprinted/damaged/defective item, please contact us at support@metalicht.com and share a detailed description of the problem and add quality photos where we can see the issue. Our customer service team will review your claim. If your claim is approved, we will provide you with a replacement free of charge. You don’t need to return the received item to us.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Our print products are personalized items and can't be returned. (This of course doesn't apply to damages and issues)

Unfortunately, we cannot accept returns on sale items or gift cards.

Return shipping costs

The following regulations apply for returns from EU countries:

Within the 28 days after receiving the goods, the return is free of charge. Simple. However, please contact us under any circumstance prior to the return.

The following regulations apply to non-EU countries:

The return shipping costs are paid by the customer. Always contact us prior to the return and await our instructions so that we can provide you with all the necessary documents. For returns you can send an email to support@metalicht.com.

Wrong size, color, etc. (only print products)

We do not accept returns due to user error such as incorrect selection of sizes, designs, colors, etc.
To avoid such errors, please check our size guides, you can find those in the product description.

While it's rare, it's possible that an item you ordered was mislabeled. If this is the case, please let us know at support@metalicht.com within a week of receiving your order. Include the order number and photos of the mislabeled item. We'll send you a new one or refund you the purchase price!

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.